How We Help

We support rough sleepers on a journey into new homes

  • We operate eighty rooms spread over three properties in central Adelaide for men, women, couples and those with comfort pets

  • Our residents have single rooms and share kitchens and bathrooms

  • In 2021, two thirds of our residents were rough sleepers who came from the By-Name list of the Adelaide Zero project. The remainder of residents were recommended to us by other services, or came to us via our special projects partners; RAH Hospital Step Down Unit (to free hospital beds of people who would otherwise be homeless) and Department of Correctional Services -released prisoners scheme, RSL and the Sobering Up Unit.

  • We work together with our new residents and their support agencies to prepare them to be ready to move into fully independent living in the community.

  • We provide a safe secure environment for our residents and our support partners (Towards Home Alliance Hutt Street) and other agencies who visit regularly, working with residents to overcome the issues that have made them homeless and prepare them for independent living.

  • Together with our partners, we support residents into new homes provided by South Australian Housing Authority or Community Housing Providers and provide volunteer support to assist with any settling in issues that may arise.

  • Our ex-residents have a much lower failure rate in their new tenancies than rough sleepers who have been placed into housing straight from the street, thus avoiding the cycle of falling back into homelessness. This is the result of preparing residents for independent living before moving them into their new home.

  • Our residents pay an affordable rent, which allows them to save and budget for paying rent in their new homes and which demonstrates a record of regularly paying rent, which helps them with securing new rentals.

  • Because the tenants pay rent, we are able to operate our properties without any operational subsidy or grant from the South Australian or Federal Governments. The work of our social work partners supporting our residents is largely funded by the SA Government.

Case Study of an ex prisoner

A man was recommended to us by Department of Correctional Services, Home Detention team. He had been in and out of prison for over 20 years and now struggled with the concept of freedom. However, he wanted to reconnect with his children which gave him a goal, he became a volunteer, saved and purchased a vehicle and gained casual work. He has now been in his new residence in the community for over a year, and has won a tenant of the year award.

He still keeps in touch with us.